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Softlink hosting services keep library data safe from WannaCry Ransomware attack


Softlink keeps data safe

As businesses around the globe respond to the WannaCry ransomware attack, we would like to reassure our Softlink hosted customers that their library data is safe.

Softlink’s Professional Services team was quick to respond to the threat by ensuring the necessary patches to servers were in place, as well as that our own staff computers were patched.

With Oliver v5 libraries and information centres have the option of having their software locally installed or using Softlink’s secure cloud hosting service. For many customers with internal ICT support, having their software locally installed is still a great option.

However, in our recent blog article, Strong partnerships save the day for Hercules Road State School library, Softlink Education Professional Services Manager, Rob Gibson, reminded readers that even with the best maintenance plans in place, hardware complications can occur unexpectedly, and provided some recommendations for self-hosted customers.

  1. Periodically test your back up and do a test restore.
  2. Keep your back up on a separate server.
  3. If you do have a hardware (server) loss, notify Softlink as soon as it happens so we can provide advice on the best way to recover.

If you are interested in finding out more about Softlink hosting services, please use the contact form to get in touch with your local Softlink office.

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