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About Softlink

Here at Softlink our focus is simple: providing innovative technology that helps school library staff and educators facilitate their students’ development and success.

We’ve been helping schools for over 34 years and have customers in almost 70 countries.

Our mission is to equip both individual schools and districts with the most comprehensive and effective solutions to engage their students, improve literacy outcomes and promote student achievement.
Our origin and passion has always been schools. In 2016, Softlink Education became an independent business separate from our sister company Softlink Information Centres (IC). This allows us to focus our development and services on the specific needs of primary to secondary schools and education departments while IC focuses on higher education, special libraries and information centres.

Focus on education technology

We now service over 6,500 schools worldwide. We strive to make a difference, both for our customers and for literacy and school libraries in general, through our ongoing school library benchmarking reports, school library voice whitepapers, blog, and support of global initiatives such as Kids’ Lit Quiz.
Great quality support improves your software experience and your day! At Softlink, we love the fact that we can deliver local personal care and provide an awesome online experience for users through a huge collection of online learning resources and a 24/7 community portal. Our popular webinar series and online user groups provide free training for new staff and introduce new features and innovations to everyone.

Local support, global community

With the largest school library software support team in the southern hemisphere and a dedicated team in the UK servicing our northern hemisphere customers, Softlink has support covered.

Read more about our Support Teams in this blog or hear direct from Oliver v5 users here.
Technology is only as good as the solutions or opportunities it offers to users. We take a user-centred approach to product development and have been lucky enough to work with thousands of school libraries and education departments over the last 34 years to ensure IT staff, library professionals and educators alike appreciate Softlink software.

Incorporating feedback and investing in the future

Our flagship systems Oliver v5 and LearnPath integrate with the latest digital technologies, are 100% web-based and cloud compatible, and continue to meet and exceed the evolving needs of educators and school-based information managers globally.

Whether it’s a new feature, support or training outcome, or surprising a new customer with ease of implementation, we love exceeding expectations and giving our users a reason to smile. We continue to welcome hundreds of new schools every year and are proud of our growing community of innovative school library professionals and educators.

Delighting our customers and growing our community

Choose Case Studies on the Resources page of this web site to hear what Oliver v5 and LearnPath users have to say.