Softlink Education Customer Care

Introducing school library “champion”, Susan Gan, Customer Community Manager for Softlink’s Education.

Susan Gan was appointed to the role of Customer Community Manager in 2016. Managing Director Nathan Godfrey said the role is…

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Oliver v5 Community Portal drives customer engagement!

Have you heard about the Oliver v5 Community Portal?

The portal provides a virtual meeting place for the ever-growing community of Oliver v5 users and replaces the previous Helpdesk tools used in Australia, Asia, the Pacific, Europe…

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Inaugural Oliver v5 User Conference - a fantastic day!

On Friday 18 May 2018, Softlink Education held its first ever Oliver v5 User Conference in Brisbane. With a terrific line-up of speakers and a full house of enthusiastic delegates, it was very exciting to see everyone come together for…

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Kids Lit Quiz - count down to the 2018 World Final

Kids’ Lit Quiz, the global ‘reading sports’ competition for young lovers of literature and trivia, is approaching the end of another successful edition.

Now in its 27th year, this iconic celebration of reading sees kids from…

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“Totally inspired!”: Softlink Education consultants return from a busy few weeks on the road

February and March have been a hive of activity for the Softlink Education team, with consultants Peter Caton and Sean Fishlock out and about visiting customers and meeting library and IT staff around Australia. Meanwhile, in the United…

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