Support webinars - EMEA

Join us for a free webinar designed to help you get the most out of Oliver v5.

Webinars last for 30 - 60 minutes and do not require participants to install any software. A web link to join the session is provided on registration.

Click on the webinar headings to see sessions in your time zone and to register for your preferred session.

If you are unable to attend a session, you can view the recording by logging into the Oliver v5 Community Portal and navigating to Learn > Webinar Recordings. If you don’t have a Portal login please email support@softlinkint.com to request one.

New Features Summary & Restrictions

What we'll cover

An overview of the new features from 2026, plus a look at Restrictions - what borrowers can borrow and see on OPAC and Orbit search.

Available Sessions

Tuesday 3 November 2026, 10am - 11am (GMT)

The 'ins and outs' of your Circulation Desk - including options you may have missed

What we'll cover

This Webinar will cover the Basics of your Circulation Desk alongside some features that you may not use regularly.

Available Sessions

Tuesday 9 February 2027, 10am - 11am (GMT)

Overwhelmed by Overdues?

What we'll cover

Take a closer look at your Overdue Notices.
Be ready to chase your summer leavers.

Available Sessions

Tuesday 20 April 2027, 9am - 10am (GMT)

Previous Webinar Recordings

Previous webinar recordings available on the Softlink Community Support Portal cover some of the below topics: 

  • Mirrors & Windows: Using Oliver to help audit your library stock for inclusivity
  • Reading Lists, genres and authority control
  • Overdues 
  • Search strategies
  • Series
  • Page Layouts
  • Stocktaking
  • LearnPath
  • Getting the most out of your news page and promoting the library using Oliver
  • New Users and Back to Basics: top tips
  • Orbit
  • Reporting: an overview

To access these, visit the UK webinars page under the 'Learn' tab. If you don't have access to the Community portal, email our support team to get started.