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About Softlink

Softlink has been helping schools for over 40 years and our library software has been chosen by schools in more than100 countries worldwide.  

In today's rapidly evolving library landscape, Softlink recognises that innovation is the cornerstone of success. We are not just committed to staying ahead; we are committed to taking our clients along on the journey of secure and transformative library solutions.  That is why we involve our customers and partners in the process of continuously refining our products and services so that they receive cutting-edge solutions that meet their ever-changing needs.

The result is a suite of library solutions that use the latest technology to safely and securely engage students and the school community.  Our systems combine library and digital resources to enhance the school library user experience, support learning and collaboration, and empower students on their academic journey.

We are passionate about the importance of school libraries and librarians to student outcomes and overall well-being and work with librarians, library associations and other networks to keep these valuable resources available to school students everywhere.

Advocating for school libraries, literacy and equity

We are as committed to school libraries as you are!  That’s why we strive to make a difference, both for our customers and for literacy and school libraries in general by developing and sharing resources such as our Annual School Library Survey, School Library Voice Whitepapers, Special Interest Blogs and Guest Blogs.

We support a number of initiatives to improve equity and literacy for all schools and they’re students. We are proud sponsors of the Kids’ Lit Quiz , support the Indigenous Literacy Foundation and supply library software to underprivileged schools in Cambodia, through the Cambodia Project and in Vietnam, in conjunction with our agent, the Sao Mai Education Group.

Focus on education technology

Technology is only as good as the solutions or opportunities it offers to users! That's why we take a user-centred approach to product development and have been lucky enough to work with thousands of school libraries and education departments over the last 40 years to ensure our software remains up-to-date and relevant for IT staff, library professionals and educators alike.

Our flagship systems Oliver v5, LearnPath and MackinVision (US) integrate with the latest digital technologies, are 100% web-based and cloud compatible, and continue to meet and exceed the evolving needs of educators and school-based information managers globally.

Local support, global community

Great quality support improves your software experience and your day! At Softlink Education, we love the fact that we can deliver local personal care and provide an awesome online experience for users through a huge collection of online learning resources and a 24/7 community portal. Our popular webinar series and online user groups provide free training for new staff and introduce new features and innovations to everyone.

We have the largest school library software support team in the southern hemisphere, a dedicated team in the UK servicing our European, Middle Eastern and African customers, and our partners at Mackin supporting the Americas, Softlink has support covered.

Commitment to security

We believe that there is no such thing as “too secure”! Our dedicated security team are always working on staying ahead of security threats, tightening our security and continually enhancing our existing systems.  You also have the peace of mind of knowing that our cloud-hosted service has successfully qualified to be part of the Safer Technologies for School (ST4S) Product Badge Program in 2022.

Investing in the future and growing our community

We're here to stay! Whether it’s a new feature, support or training outcome, or surprising a new customer with ease of implementation, we love exceeding expectations and giving our users a reason to smile. We continue to welcome hundreds of new schools every year and are proud of our growing community of innovative school library professionals and educators.

Choose Case Studies on the Resources page of this web site to hear what Oliver and LearnPath users have to say or visit MackinVision to see more about our products in the USA.