All about Oliver v5 group training – and why you should give it a try


All about Oliver v5 group training – and why you should give it a try

I’ve presented hundreds, (possibly thousands) of training sessions since I started at Softlink. If you’ve been a Softlink customer for a while, you may even remember attending my OASIS, Alice, and Oliver v3 courses.

Group training is very popular, and there are plenty of reasons why attendees find these sessions so valuable.

Firstly, it’s effective. In a single training session you can really improve the way you use your Oliver v5 system and find out new ways you could be using it. For me, it’s extremely satisfying to hear how people will use various aspects of Oliver v5 functionality when they return to their library.

It’s also a great networking opportunity. Attendees find value in sharing ideas and experiences, both about Oliver v5 and about library work in general. Before and after training and during breaks, participants enjoy discussing day-to-day resource-centre issues, such as time allocations, budgets, computer labs, IT staff, teaching staff, and of course, student library activities … Sometimes group training sounds and feels a little like “group therapy”!

Another advantage to group training is that it can offer you a fresh perspective. Yes, you may have been using the system for a while, but is there a better way of performing some tasks?  There may be gaps in your knowledge, and there are often shortcuts or alternative ways of achieving the results you need. Often, there’s just a simple step that could save you lots of time, or new features may have been introduced with upgrades and you haven’t discovered them yet.

Here’s some tips for how to get the most from attending group training:

  • Consider the topic of the training session and bring a list of questions. Training staff are always happy to answer your questions and you are very welcome to ask us – there’s no such thing as a silly question.
  • If possible, bring a laptop so you can access your own Oliver v5 system during the training. Group training courses are lecture-based and laptops are not compulsory, but you might find it helpful to try some things out on your own system as you learn. Don’t try everything as its being explained, though – there’s a lot of information to take in and you don’t want to miss anything important!  NOTE: Some host venues may not provide internet/Wi-Fi access, so it’s best to check beforehand if you think you’ll need it.
  • Keep your notes brief. Stick to headings and main ideas – for the key concepts, a range of Oliver v5 how-to documents are available to fill in the blanks/missing steps when you get back to your library.
  • Give yourself some homework. Where applicable, write yourself a to-do list based on concepts discussed at training, e.g. review lending rules, ensure parameter for xyz is set appropriately, change colours of circulation desk tabs, so you remember to try out your new knowledge while it’s still fresh in your mind.

If you’d like to attend group training or find out more, visit the group training page for a list of currently scheduled courses.

Click here to read what Oliver v5 users have said about Softlink training and trainers.

Russell McGrath, Softlink Education Training Manager