I’ve presented hundreds, (possibly thousands) of training sessions since I started at Softlink. If you’ve been a Softlink customer for a while, you may even remember attending my OASIS, Alice, and Oliver v3 courses.
Group training is very popular, and there are plenty of reasons why attendees find these sessions so valuable.
Firstly, it’s effective. In a single training session you can really improve the way you use your Oliver v5 system and find out new ways you could be using it. For me, it’s extremely satisfying to hear how people will use various aspects of Oliver v5 functionality when they return to their library.
It’s also a great networking opportunity. Attendees find value in sharing ideas and experiences, both about Oliver v5 and about library work in general. Before and after training and during breaks, participants enjoy discussing day-to-day resource-centre issues, such as time allocations, budgets, computer labs, IT staff, teaching staff, and of course, student library activities … Sometimes group training sounds and feels a little like “group therapy”!
Another advantage to group training is that it can offer you a fresh perspective. Yes, you may have been using the system for a while, but is there a better way of performing some tasks? There may be gaps in your knowledge, and there are often shortcuts or alternative ways of achieving the results you need. Often, there’s just a simple step that could save you lots of time, or new features may have been introduced with upgrades and you haven’t discovered them yet.
If you’d like to attend group training or find out more, visit the group training page for a list of currently scheduled courses.
Click here to read what Oliver v5 users have said about Softlink training and trainers.
Russell McGrath, Softlink Education Training Manager