Accessing internal IT support is a challenge for many library and information centre staff. It can be difficult to compete with other departments for organisation wide IT support or even have access to internal IT resources.
Having your library or knowledge and request management solution cloud hosted removes the stress of installation, the cost of additional hardware or upgrades, and ongoing IT overheads (such as time and technical resources required for ongoing system maintenance).
• Improving system uptime and operation with fast, reliable hosting and ongoing system monitoring, management and maintenance
• Giving you greater focus on service delivery by removing time consuming IT tasks
• Receiving dedicated, ongoing support from a team of product and IT specialist staff
• Enhancing the performance of your library or knowledge and request management system