Enjoy the peace of mind that comes with industry-leading software and Set-Up Services from Softlink.
Softlink’s Installation Services are based on Softlink’s 30 years of industry experience. Our installation services ensure your new software has been configured and installed in the optimal environment for long-term stability and performance.
Whether you are upgrading from an existing Softlink product or are moving from another system, Softlink has an installation package to suit your organisation’s needs. Choose from a choice of on-site or remote installations, together with training packages that will have you up and running with the minimum of disruption.
Softlink’s Remote Installation requires minimal IT staff involvement otherwise needed for a system installation. Customers also enjoy peace of mind that an experienced Softlink product expert has completed the system installation procedure.
The Onsite Installation option is often preferred by organisations with limited IT staff resources. Softlink also recommends an on-site installation for more complex software implementation or consortia deployments.
An installation is locally performed by one of Softlink’s experienced team members, who walks relevant Library or IT staff through the process, outlining details of the installation and any software customisations and subsequent action as required.
To ensure that your implementation runs smoothly, Softlink offers a pre-implementation analysis of your project needs. The pre-implementation analysis involves a product expert visiting onsite or a phone consultation to discuss all of your requirements. These requirements are documented within a pre-implementation report and developed into the implementation project plan.
The standard service includes the following features: