A range of Customization Services from Softlink ensure your library solution accommodates your functional, aesthetic and unique user requirements – no matter how specific they may be Customizations may work to enhance aesthetic features, usability, facilitate new processes and workflows, or optimize staff productivity. To find out more about how we can help you, explore our website and if you have any questions, please don’t hesitate to contact our knowledgeable and friendly sales team.

A Standard Customization Service is carried out by Softlink’s Professional Services team prior to the implementation of any new Softlink install.

Standard customizations include basic changes required to the system to make it work for the particular needs of your library or organization. This includes aesthetic alterations to match your brand identity and minor changes in functionality.

Standard Customizations may include:

  • Home page logo or banner
  • Home page
  • Overdue notices
  • Standard system configuration

Comprehensive or more complex system customizations may be required to address specific functionality, aesthetics or processes at your organization. Premium Customization Services can be performed by Softlink’s Professional Services Team either before, or after implementation to deliver advanced modifications.

Premium Customizations may include:

  • Modifications to the look and feel of the OPAC
  • Additional search fields
  • Customized reports
  • Web service integration
  • Page layout modifications
  • Catalogue template development
  • Borrower template development
  • Spine label setup
  • Colour scheme

Softlink solutions can be customized to deliver new features, modules or advanced functionality required to enhance system use, address specific processes or improve the productivity of users.

Product Customizations may include:

  • Additional web services to enable further website or portal integration
  • Functionality to enable single sign-on method not currently supported
  • The development of modules that can facilitate a new application or process not previously required
  • Development of a new workflow to accommodate extra dialogues or special circumstances